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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 123437 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57500 Views
  • 43 replies
  • 7 kudos

Wifi booster setup

When setting up the wifi boosters I go through the instructions and when I’m done I unplug in the Ethernet to one of them and the red might comes on. While the boosters are connections via Ethernet they work fine but once I move one it stops working....

Rc3061 by Neighbour
  • 3110 Views
  • 1 replies
  • 0 kudos

Webmail currently down in Courtenay, BC

Received a message from Telus that they had a temporary fix for my email on Friday Sep20 p.m. Called back on Sat. and the fellow said they could provide a temporary mailbox with an alias to my original .net address. After 30+ mins on the line he said...

TB1081 by Organizer
  • 2753 Views
  • 1 replies
  • 0 kudos

Telus as a best network !

I have not seen a more reliable network than telus, we are using telus from a long time, we just got telus optic fibre, the speed is just amazing. Can handle 20 devices on the same time. Good luck to telus optic fibre and making the life better. Most...

Knight by Neighbour
  • 2932 Views
  • 1 replies
  • 2 kudos

Email is down again !!!

I have AGAIN the same problems with wrong certificate when checking for email: what's going on?!?!

Internet down?

I cannot access my Telus internet since early Sunday, Sept 15, 2019. Telus landline is fine. Is Telus Internet down in Maple Ridge, BC?

Deeda by Neighbour
  • 3931 Views
  • 3 replies
  • 0 kudos

Telus Boost & Amazon Devices

Hello,I have the brand new Arcadyan Fibre AC Gateway Modem/Router with 4 Wifi Boosts. All my Apple products work perfect (ie. iPhone, iPad, Apple TV, Macbooks). No drop outs. Great signal strength. That is not the case for my Amazon Echo devices. I h...

punamjoe by Neighbour
  • 4423 Views
  • 2 replies
  • 0 kudos

Issues PureFibre

I just recently changed from Shaw toTelus PureFibre. The first full day was today (Friday), everything seemed fine until, I started to reconnect all my devices phones, tablets tv, My Sony tv won’t connect through the wifi it just sits there and times...

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