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fraudulent account

Lovepreet123
Neighbour

From may 2023 , A telus bill has been showing on my credit report. Even i came in canada in september 2023. The account does not belong to me and I have never opened a Telus account in the past. I tried reaching out to Support but they wouldn't help me without the account number.

 

I don't know the full account number as I neve opened it, I don't have any emails or anything confirming the account. I tried disputing through Equifax and TransUnion but nothing gets done. 

please confirm the details about account, and remove it . 

CONTACT me FOR VERIFICATION

 

2 REPLIES 2

Rocky3
All-Star

ask them for a copy of the listed item under freedom of information. It may have the account number, then you can give it to Telus support.

TELUS_Support
Official Support Team
Official Support Team

Hi @Lovepreet123 - we would need as much information as possible but we are happy to investigate this issue and get this resolved as quickly as we can.

 

We'll send you a private message to assist


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