Add "Exit" to Menu Options

[AnneP]

After I have listened to a voicemail message I hear a list of options but none of them applies to me. I just need to exit the voicemail message system. There is no stop button to press on the screen, and so I have to listen to the menu three times before the (somewhat condescending) voice tells me I have failed to select anything. Going back to the main screen does not stop the menu recording. Please add "Exit" to the list of options. Thank you.

[NFtoBC]

Sometimes # or * will take you back up the tree.

[AnneP]

Thank you NFtoBC. I will try that next time. (Why isn't that an option to begin with?)

[Amyj]

Hi @AnneP 

Visit http://static.telus.com/common/cms/files/get-help/downloads/Tel_Voicemail_Guide_en_v3.pdf for Mobile Voicemail and https://www.telus.com/en/support/article/set-up-voicemail for home phone voicemail user guides 🙂