cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fiber Internet Outage in Edgemont

Kush
Neighbour

My fiber internet link went down last night roughly around 11pm, I rebooted the modem multiple times and the light indicator comes back to RED. Spoke to a few of my neighbours this morning and they are all experiencing the same issue. I live in Edgemont, west side of Edmonton.

6 REPLIES 6

TELUS_Support
Official Support Team
Official Support Team

We do have an ongoing outage in the Bonnie Doon area of Edmonton at the moment, though that's more centralized and shouldn't impact your area. We'll send you a private message to discuss further.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Internet services were restored around the morning of 10 to 11 AM but no notification from TELUS on what happened? Can someone reach out directly to let me know what happened?

TELUS_Support
Official Support Team
Official Support Team

We can check. We'll have to verify your account to do so. We'll reply to your private message.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

I am in Secord and mine has also been down since last night. There is no information on the Telus website, nor has anything been restored.

Kush
Neighbour

Internet services were restored around the morning of 10 to 11 AM but no notification from TELUS on what happened? Can someone reach out directly to let me know what happened?

FR_yeg
Neighbour

I am in Secord and have the same issue. Nothing shows up on Telus' outage page or anywhere else.