Originally posted this in the wrong subforum Hello, I received a text message on October 28 at 7PM Eastern time from 4717 stating: TELUS (Free SMS): 3 quick questions about your recent experience will help your service! How would you rate the perform...
I ordered an iphone 15 pro , but i donot received yet even that they have added an iphone 15 pro amount into my current plan .
I selected mobile account but the same issue is with the home services. A family member just died and I am trying to manage the accounts to ensure that they are paid and closed. I have spent almost 3 hours trying to get someone to complete these basi...
I have an account with Public Mobile, a subsidiary of Telus. I'm unable to log in to that account since they implemented their eversafe front end. Because of this I can't make any changes or request any support or even cancel my service.What should I...
If you have a balance on prepaid, is there any way to actually use it to pay for the plan? Trying to help my father out who has had a Talk + Messaging 10 plan for ages. He currently has balance of $111 and has been topping up automatically with $10 e...
I put the wrong email, in when I ordered something here in Telus Online, and it has my confirmation receipt, how do I change the email?
Good day, for weeks now, when I try accessing My Telus Privilege page, I get an error message stating about Technical issues.
So I have a payment arrangement for yesterday but it's under "home services" and I don't have anything but mobile service; cell phone, tablet and watch. I've never had home service, I live in rural Sask, it's not even available where I am. So that's ...
Hi there, I tried to call customer support, but it was too busy, so let me post it here. Last year, I tried to switch from Rogers to Telus Mobility, but didn't successfully activate the SIM card following the instructions. So I stayed with Rogers and...
In my account with Koodo I got this ... and I was told that it is Telus that I need to contact for confirmation, not Koodo.Complimentary data FAQGood news! As a valued TELUS SmartHub and Koodo customer, we’ve added a complimentary 100GB of mobile dat...
