so i have telus internet and mobile plan into 1 account, i read
somewhere before i could get a discount for bundled services, is this
something that Telus is still offering?
I just spent over an hour on the phone trying to get my bill paid. I
thought if I put a post here it would be on record somewhere. Last month
I received a bill statement saying my card was declined and I owed
money. I checked and made sure the correc...
I got a door to door promotion deal in last October - a rep name
Ame***a, switched three phone lines to Telus and got a home security
package as well which I bet was a good commission for her too. BUT when
I got my first bill it was twice more than w...
Just got off a call with Telus customer support as I wanted to change a
plan which is available on the website homepage under Black Friday
deals, however the agent on the call says Black Friday deals are only
available for phones and not plans. When ...
Two major disappointments today: discovered that Amazon gift cards are
no longer available and the "cost" of redeeming points now includes
extra points over and above face value. Amazon gift cards were a
wonderful benefit of my Telus account. Will Am...
Yesterday I had spoken with a representative who was top notch!.He was
super friendly and in a matter of minutes he hooked up another phone
line to my account. After the call I didn't receive the link to leave a
review. Anyways I just wanted to say t...
How do I add a family member as a user on my account? I have 2 numbers
on my account and I'm listed as the account manager, but I'd like to add
the other person as an account member so they can track their usage and
see details about their plans. I c...
I spoke to an agent today as I had paid more than intended on my bill,
because the CC payment screen does not ask for any confirmation and
autofills the payment amount. He assured me a reversal was not a
problem. Because of an issue with my banking I...
My situation is eerily similar to those posted on this thread. I had a 2
salespeople at my door on the Friday before Labour day this year. I
explained that I was happy with my provider. He said he had an offer
that I must hear and pestered me to tell...
So this is a little long but: I had the talk and messaging 10 plan, as I
don;t use my phone a lot. Telus raised the price from $10 a month to
$13. OK, whatever. I have it charge my credit card directly for renewal
rather than going though account bal...
