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TELUS Satellite choppy video

BDJ
Neighbour

Over the past month or so all the sports channels and now the news channels on Telus satellite no longer plays the video smoothly.  Its like there is a buffering issue or maybe the definition is now too high for the receiver to handle it smoothly?  Its got so bad you can't watch shows/sports/news anymore since every 1/2 second the frame freezes for a 1/2 second so its like watching a strobe light.  Our receiver is older, but the problem is pretty new, so something has changed in the system, broadcasting or streaming?

We can use internet program streaming without image issues, so its either the satellite transmission or our receiver.  If no one else is having this issue then its probably our receiver...?

2 REPLIES 2

Erick74
Neighbour

I’m having the same problem…talked to Telus and they are aware of it. Their work around is to go to a non high def channel before going to sport net channel - doesn’t work. 

TCM
Neighbour

We were told to go to channel 512 for 5 min then try the sports channel again. They said it should be fixed by end of month. But my recording are now doing it.