Unable to play message on multiple videos

[Inverkeithing]

Why do we keep getting "Unale to play video" messages on random On Demand videos?

So far we've had:

The Pitt S1 E15

Fargo S3 E2

Long Bright River S1 E6

It's getting quite annoying. We solved The Pitt issue by wathcing it on USA Network, but the others are not available.

[TELUS_Support]

Our Optik team is aware of this issue that's popped up and working to resolve it as quickly as possible. Thanks for flagging, we'll forward these episodes to our team!

[Inverkeithing]

Is there any answer to this issue? I also can't view E7 of Long Bright River. At the moment I am paying for a lot of money for something that does not deliver the product paid for.

[TELUS_Support]

Our Optik team is working through all the flagged episodes to resolve this issue as soon as possible. We'll have updates as soon as we get them. Appreciate your patience!

[Inverkeithing]

These episodes are still not working. Is there any update or progress. Seems like a waste of money to pay for a service that does not work.

[Barbara3]

I am having the same problem "Unable to play video."  I've missed several episodes of my favorite shows.   I am now recording all the shows I want to see in case this message shows up.