When I phoned Telus, all they said was they couldn't view the account because it's locked and to contact the collector. The lack of notification is on Telus, and they just brushed it off.
This just happened to me today! About an internet account I closed last year. Telus gave me no notice about a late bill, absolutely none. And I actually still have a cellphone account with them with my phone number and new address. They gave me no em...
