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Hayu app unavailable on Telus Optik

jaysway
Neighbour

I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error code: 0.  In the last 2 days I was able to start the app but as soon as I selected a show to watch, I would get a message saying it was having problems acquiring the license.  I have tried rebooting the digital box.  

 

52 REPLIES 52

How do I cancel my Hayu subscription with Telus? No one wants to watch it on their computer or Iphone.

TELUS_Support
Official Support Team
Official Support Team

We'll send you a private message to discuss that further, thanks.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Exactly what I told them.  Paying to have it on my tv., not a 7 inch phone screen or computer.  Still blows my mind!