cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Network Status shows Synology NAS IP Address as N/A

GTVic
Friendly Neighbour

I have a Synology NAS It is hardwired to the Telus Wi-Fi Boost B21A (Trashcan). I have it set to a fixed IP above the DHCP range (64-200) of the fibre router.

 

Previously the NAS was on the wrong gateway (formerly Shaw) so I've just fixed that and rebooted the Wi-Fi and the NAS.

 

When I login to the fibre router, its connected devices list shows the Synology with the correct IP and MAC address. Before I fixed the gateway the IP showed as N/A on this list. My computer and printer both show up with IP addresses as well on this list.

 

But when I login to the Wi-Fi boost device, its connected devices list shows the Synology with the MAC address but the IP is N/A so I'm wondering if something is still set incorrectly. My PC and printer both show the correct IP on this list.

 

 

 

2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

Have you tried the Telus Connect app to see what IP is reported there?

 

I suspect all is well and the Wi-Fi boost is just slow to update. You could also restart the boost to see if that rectifies the issue.


Just a long time customer hoping to help.

GTVic
Friendly Neighbour

Thanks, Wi-Fi Boost (rebooted on Monday), Fibre Modem, Telus Connect only the Boost can't tell the IP address, each of the 3 have to be told what various devices are randomly except the fibre modem has no rename option so a lot of name-unavailable listings. Telus Connect called my computer GIGABYTE TECHNOLOGY in all caps and my phone which is the device Telus Connect was running on as Unknown.