Sunday
My landline has gone down again for the second time in two weeks.
Has anybody else been experiencing this recurring issue in the Ogden area?
yesterday
Still not fixed
yesterday
Phone lines are still down in my area.
Apparently the terminal box lost power.
Somebody thought it would be a good idea to hook up a generator for the internet service.
Gotta keep the big money services going
However it must not have occurred to the tech that power is needed for the landline services.
You know 911, police, fire, ambulance. All the mundane phone stuff.
So much for emergency services for landline customers.
Lots of old folks in Ogden area.
So much for telus maintaining phone service.
I'm talking with tech support as we speak and they tell me they don't know who did the work or who can fix it.
Tech was here this morning he did not know who to contact.
Nobody knows what to do.
Tech support tells they will fix my phone when the outage is fixed.
It's not my phone it's the terminal ,when terminal is fixed my phone will work.
I keep telling them that.
For a communications company they sure don't have a clue how to communicate with their own staff.
2 hours ago
Hi @phoney-baloney - Are you the same poster with two different profiles?
We can take a look at what happened. Please send us a private message and we will be happy to help
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