Recording Bachelor in Paradise not permitted

[Jentilben]

I’m wondering why recording bachelor in paradise is not permitted on the time shift channels but can be done so at the regular time in my time zone.  

[TELUS_Support]

That's definitely odd. Have you double checked to make sure you're subscribed to the channel you're attempting to record?

[Jentilben · Accepted solution]

Hi- I rebooted the box and am now able to record.

[TELUS_Support]

Awesome, great bit of troubleshooting there. Let us know if you ever experience anything else that you need help with!