I've received several calls over the last couple of weeks from a number that shows up as "Fibre Support" on the caller-ID from a 778-244-8171 number. I had let it go to voicemail previously and they never left a message. Today I answered and the person calling claimed to be a TELUS rep, and said that they are calling about my service - that I am not connected to the TELUS Fibre network yet. They started asking me information to confirm my account information. They knew my address, which might not have been weird, but a red flag was that they called me by my maiden name, which is weird because my TELUS accounts are under my married name. When I started asking questions, the person asked if I was with Shaw, at which point I was like, OH this is definitely not an official TELUS call and I hung up.
If this was a real TELUS customer service call, it was done extremely badly and I would be very concerned.
