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Telus Pure Fibre in Ontario - PPPoE

Serpentor
Just Moved In

This isn't really a question, it's just FYI for Ontario (and, I assume, Quebec) customers that have Telus Pure Fibre, delivered on Bell's fibre.

 

In Ontario, Telus has to use PPPoE.  Make sure you get the username & password from the tech or call tech support.

 

Settings are accessed from Network > WAN, then clicking the Edit button.

Username is in the format of username@on.telus.com

MTU should be set to 1492.  No service name is required.

On my modem, I had to enable 802.1q (VLANs) and set the VLAN ID to 40, and the Priority Bit to 0.

 

You can also check the boxes for the modem to remember these settings even after a factory reset... something the Telus tech apparently did not do.

 

If you're going to try to get the router to work in bridge mode so you can use your own firewall/router/APs, you will need this information.

 

Good luck!

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