After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
https://youtu.be/I_srizrCYI8See above. My connection consistently throttles to kilobytes until I run Telus' speed test. After, and ONLY after, I run that, my speed goes to the rated speed where it will stay for the next five or ten minutes before dro...
I am needing to connect to a Customer Service or Customer Relations agent via email (my home phone is not working, I can not be reached nor I can not phone out ... no dial tone) but, my internet still works ... I can email. I do not have another phon...
I want to change my internet plan, but when I go to my [telus] and click on [internet], the page does not appear. I have been trying for 3 days now and no matter how many times I try, the page does not appear. I understand the change procedure. It's ...
Simple as that. Need to cancel this ‘feature’ as it is creating problems with critical Medical appointments and other urgent matters. History: Prior to being forced to Fibre our stand-alone answering machine would flash a red light if a message was l...
There is no internet connection from this morning 5 am EST time.And the modem shows amber light on "Internet"Area: burnabyi have retried restarts multiple times.Any resolution?
Moving my services in a few weeks. Why did you give me a new 2 year agreement when all I wanted was to move my tv and internet? Now you want me to stay for 2 more years because I am moving? No thank you!
Hi, I have NH20A in my coat closet at the hallway entry of my house. I have co ax port in the bedroom. The telus tech has connected a MOCA adaptor to the wall port. Is there a way to go into the admin page of the MOCA adaptor? The reason I want to do...
i pay for internet 3g optic but speed test only show 440 mbps , am i getting ripped off
On Dec 22 my mother passed away and on the 24th I called to cancel her cell phone, home phone and HS.I had to talk to 4 agents and spend about 3 hours to achieve this goal. the first agent disconnect my cell phone instead of my mother’s cell phone. I...
Hi Im 14 (so i dont know that much about fiber)I have a server at home that I would like to use as a "ONT"/"router" could I replace the TELUS "wifi hub" with my server?(in other words use my own material instead of TELUS material) thanks for the repl...
