When browsing on demand on a PikTV box, as well as when viewing on demand for Pik and Optik on the website as well as the mobile apps, there is a section on each under on demand where it has a list of the channels with on demand content and sorts all...
The public IP is a shared IP between multiple customers. It's typical for cellular connections. Think of it like a router that your smart hub connects through. Port forwarding will NOT work because you're only changing the settings on your end. It do...
No, but if you've recently switched from Android to an iPhone, it would not surprise me to see that message. It also would not surprise me to see a similar message for iPhone users that switch to Android. For this, tech support wouldn't be needed. It...
I don't believe the Smart Hubs get public IPs. Last I saw they all connect through one gateway with a shared public IP so port forwarding likely isn't possible. If you've logged in to the Smart Hub, compare the WAN IP address that it shows there and ...
100% a scam. That is not a valid Telus/Koodo domain on the email address. Do NOT click on any single link in the email that they send you. They can search some of your personal info based on the email you sent them.
