Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Cancel home services from outside Canada

Hi, I've been trying to cancel my internet services for two months now and have had no luck, so have gathered a bill which I have not even used internet from. Does anyone know how to contact telus from Europe to do so? Or any form of contact that may...

jgcad by Neighbour
  • 1172 Views
  • 1 replies
  • 0 kudos

Resolved! Arcadyan not as good as T3200M

I just signed up for 2 more years of Loyalty discounts and the Telus rep said she was sending me a new WiFi 6 modem and new PVR for my family room and secondary box for my bedroom. What I received is the Arcadyan modem, which after much trial and err...

Norm3 by Friendly Neighbour
  • 4921 Views
  • 2 replies
  • 0 kudos

tv apps stalling

I'm new to Telus and am extremely unhappy with constant interruptions while watching TV. I have called Telus tech support multiple times, spend literally hours on hold, and am still having issues. I live in White Rock BC...anyone else having similar ...

Gina1962 by Neighbour
  • 2695 Views
  • 4 replies
  • 0 kudos

Resolved! Directly connect ethernet to Nokia 7368 isam g-240g-a ONT

Hi everyone,Based on the SN, I have a Nokia 7368 isam g-240g-a ONT, just like the one pictured in this post: https://forum.telus.com/t5/Internet-Home-Phone/ONT-vs-Modem/m-p/92226 I currently have a Deco M5 hub plugged into the NTWK port, wifi from th...

cgeisel by Friendly Neighbour
  • 9606 Views
  • 5 replies
  • 0 kudos

Altima telecom removal from Telus deal

I have recently been having a bunch of issues with Altima telecom, with internet being down for a full day and only intermittent access today. I am quite disappointed with the reliability of Altima and I want them removed from my services, but I want...

SDIR by Neighbour
  • 3361 Views
  • 2 replies
  • 0 kudos

Technicolor NAH - support flow control?

I was wondering if anyone knows if the 10g port on the Technicolor NAH supports flow control?I am having issues with my Synology RT6600ax router and Synology support is asking me to find out if the Technicolor modem supports flow control.I currently ...

Trending tags
Friendliest neighbours