After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I recently moved and had Fibre setup at my new house. During the setup, the technician took my old Telus Gateway router and left a Boost-6 router in its place. Now, none of my WiFi Boosters from my previous setup (which was also Fibre at my old place...
I have a sinkhole in front yard from the fibre installation this spring (2023) in Stony Plain AB., and would like to get this repaired so as to not damage the cable. who would be arranging this?
Hi I am trying to add a wifi booster to my network. When I hit add wifi booster from the app I keep getting a message that says " You need to be on your home wifi and enter admin password to proceed. Please ensure that you are connected to your wifi ...
Are there any packages to combine fibre optics and your mobility accounts?
New address only offers Internet 50 which is not going to satisfy my work requirements. I will be forced to switch provider to satisty my bandwidth requirement. So it is not my intention to switch as I am in a 2-year contract. But I need to as I will...
The FXA5000 hub on my purefibre account continuously connects to the internet for a few seconds and then disconnects and retries. This is resulting in about 20% packet loss, which makes my connection pretty much unusable. I have a laptop directly wir...
I signed up for the $75 a month internet plan ($85 a month with $10 off for koodo/telus phone plans) and they are refusing to apply the $10 discount for me. I have called twice so far and both times they told me they will call me back to set the disc...
I have Call Control turned on for my landline. It's blocking occasional spam calls according to the call log. Recently, though, I have had a few unrecognized calls get through (that I did not pick up) that do not show up in the Call Control log after...
Last year the fibre was dug through all our yards. There are still several holes in driveways not repaired. Who do we talk to about getting the job finished?
Fibre optic work destroyed my front lawn and wrecked my irrigation. Any idea how to get Telus to fix the mess they made?
