Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Call Back Feature

The call back feature isn’t working. Every time I select to use this feature, I’m told that I’ll receive a call back. When my phone rings for the call back, I answer it and then the system gives me the message that should be given if it reaches my vo...

JayKob by Neighbour
  • 11148 Views
  • 11 replies
  • 0 kudos

Resolved! Cannot send email using Outlook

I recently switched to the Telus network, and I am very happy with the speed and stability. I have a POP account in my Outlook, and I can receive all emails without trouble. But I noticed that I could not send emails when connected to the Telus netwo...

Da-Dai by Friendly Neighbour
  • 8434 Views
  • 11 replies
  • 0 kudos

Resolved! DFS Channel Selection Frustration

Good day all.This post is part rant and part question. Short version; I live in a condo which means WiFi channels are crowded, even the 5GHz band U-NII-1 and U-NII-3 are busy. I've seen upwards of 24 AP's on channel 44 alone. The 2.4 GHz band I gave ...

New internet, not getting close to 2.5gb

Hey, So we signed up for internet on the 7th and we selected their 2.5gb internet as it is the best offered. The best we have seen is 1gb download. I called and talked to Telus and they sent their technician back in to check and he said everything lo...

adamsfu by Neighbour
  • 1419 Views
  • 1 replies
  • 0 kudos

WiFi 6 With Home Phone

Thanks in advance to those of you that take the time to answer questions for those of us that are less technically proficient. We have Fibre 1gb, Optik TV (hard wired) and home phone. When we switched from Shaw, the tech told us that the Telus modems...

gbudd by Neighbour
  • 3099 Views
  • 3 replies
  • 0 kudos

Legit or not?

I got a marketing promotion through the phone saying I can get 1.5 GB Mbps, TV with 140 channels and 8 Theme packs, and Landline phone for only $100 a month. However, their email was sent from promotions@telusmobile.co and a callback number. I tried ...

frozened by Neighbour
  • 1739 Views
  • 1 replies
  • 0 kudos

IPv6 for business static IP

Hi Telus, This is about the same thread already answered:https://forum.telus.com/t5/Internet-Home-Phone/IPv6-not-working-Vancouver-Business-PureFibre-debugging-with/m-p/77894#M13494 I would like to check if the answer is still the same after 5 years:...

sinofool by Neighbour
  • 9509 Views
  • 20 replies
  • 1 kudos

Resolved! SFP Switch in front of Telus Network Access Hub

Currently I have Telus 2.5G internet. The green fibre along with the nokia SFP module is attached to the Network access hub (acting as a router too). However I also bought the 5 static IP package and I'd like to utilize it. I bought a TP-LINK SX3008F...

feiya200 by Neighbour
  • 6828 Views
  • 5 replies
  • 0 kudos
Trending tags
Friendliest neighbours