Internet & Home Phone
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Resolved! Splitting Moca connection from T3200m modem

Hi, I currently have a T3200M modem located in my basement. This is also where my patch panel is located. I would like to hardwire my two optik tv boxes to the modem. The issue is the two tv boxes are both in a spot where it is not close to an ethern...

hng12 by Neighbour
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My land line is saying "out of service"

Long time contract customer with excellent credit rating and no overdue account problems. Bill was due on Friday. Sometime this afternoon our home phone (land line) was placed out of service. When I call my number there is a message that our number i...

Kento77 by Friendly Neighbour
  • 2655 Views
  • 2 replies
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Equipment Provided

Hello, I am having Telus internet (1.5G) installed in my home later this month. I got the internet and a TV package and some cameras. My question is this - what equipment do they provide for the installation? I have searched and found ActionTec to be...

Why does Lower Mount Royal (Calgary) not yet Telus Fiber?

I'm wondering if anyone knows Lower Mount Royal in Calgary does not yet Telus Fiber installed? Upper Mount Royal installed Fiber 1-2 years ago and the immediate community beside (Beltline) also have Telus Fiber. The distribution network building is l...

DTelus by Neighbour
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  • 3 replies
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Resolved! Copper to Fibre Migration Problems

I have been bombarded with phone calls, letters, emails, and texts saying my neighbourhood has received a service upgrade from the copper network to the PureFibre Network, and the copper network in my neighbourhood is being retired. The Migration Tea...

kvan by Organizer
  • 4978 Views
  • 5 replies
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Graffiti on telus boxes

How do I get this telus boxes painted? I have reported it several times and the graffiti just increases! 3868 Shelbourne Street in Victoria

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Add WiFi boost to a T3200M on a business internet account

We have a Telus Office Internet account that is running the T3200M modem/router on a fibre connection. There are some rooms out of reach for the WiFi network so we want to add Telus Boost WiFi. However, customer support just told us that WiFi Boos is...

petervg by Neighbour
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  • 3 replies
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Discount of 25% bundle made my bill larger for 20$

On Friday i had a call from one of agents and she started to explaining about bundle with 25% of discount and switching to it will lower my monthly payment. But in the next day I received this -Optik TVOptik TV Commitment period for 24 months : Aug 2...

Rualan by Neighbour
  • 3328 Views
  • 3 replies
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Wifi 6 B20T Price

Without having to call the 1-800 # does anyone know the price of the New Technicolor B20T Wifi 6 Boost AP Box? been contacting TELUS and they won't give me a answer, Just curious on how Much new these cost if i wanted to get a 2nd one to extend our n...

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