After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
The light on my Boost 6E Mini suddenly gone, I guess it died? My home internet has deadzone since it is not working, what can I do now? Tried to call the CS but the wait is forever, can I get a new one at the retail shop and have it installed by myse...
I am in Arizona and when I try and log into my telus the page is blocked and I get a error message, , Cloudflare Ray ID: 8f592cfbdb97a6f1. I have tried logging from my phone and two lap tops, I get the same error on every devise.
My internet is not working. I have restarted 10x. It is obviously the modem. I have been unable to get any support. I do not want to speak to a bot. I just need a new modem. Why does this process have to be so difficult ? This is the worst customer s...
This is the second time in two months I've had to get my bill corrected, the first time the support lady was helpful and said "you're absolutely right the wrong bill was applied you should be paying $$$ per month, we've fixed that for you now" They d...
We are not able to login to mytelus on our computers or phone. It has been blocked.2 months ago I spent 2 hours on the phone to cancel the home phone. We never ordered it. They sent me to 4 different people to argue with me. As of today we are still ...
I had a problem with my system with T3200M fed by Alcatel white fiber box. Have a few Zyxel 5 port 1Gig switches. The wifi would go down or slow, even the wired devices would only test to 93M when have 500M plan. Well it turned out one of the Zyxel 5...
I had a problem with my modem and called customer service for the swap. Originally I had a new white NAH modem that are installed in pure fiber areas, it had issues and had to request a replacement. Unfortunately they brought an old modem for copper ...
Hello. We have a Nokia ONT, and we have a Telephone 'land line' connected to that (POTS port). We have the ActionTec T3200 and Optik TV.I'm adding a Ubiquiti Dream Machine SE. Ultimately I would like to ditch the ActionTec, or perhaps use it as a Bas...
I submitted a request to move my fibre Internet at the beginning of next month as I’m moving. My plan isn’t quite a year old so I gotta take it with me. I got an email today confirming my request and explaining how to set up Internet at the new locat...
Will the speed be faster with 1gb port or Moca Connection ?
