After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
the worst company I have ever dealt with. Customer service is beyond horrible. They overcharged my elderly father and I cannot speak with ANYONE about getting the bill adjusted. I am constantly transferred then hung-up on. I have been promised on mul...
How crazy is this company. You can't even contact someone. I live rurally, HAVE THE WORST internet at $125 a month. I can't even run a smart light bulb, videos don't play well and it drops calls all the time. Starlink is 15 dollars more a month. I fi...
Three days ago all account login attempts with firefox latest, windows 10, to My Telus - Log in to manage your Telus account, have failed. The log in page, "Log in securely enter the 6 digit verification code we emailed to" I enter the 6 digit code, ...
Help I cant change my modem from 5ghz to 2.4ghz. When I go to my browser and put the ip in every username and password will not work
As suggested by @El-Eric in a PM, I'd like to figure out the way to get either; 1. a straight forward answer as to exactly when Telus is going to roll out Fibre in my neighbourhood.2. a complete list of all of the "number of reasons" why Telus can no...
Hello all, I recently had PureFibre installed, and am trying to connect to the admin page to change the wifi-password. I know that it takes 24-48 hours to do this on the MyConnect app, so I wanted to do it manually here. I am connecting to 192.168.1....
I’ve recently had multiple issues with Telus regarding my home internet/piktv. Over two weeks ago I accepted a loyalty plan with Telus as my two year promotional plan for home internet/piktv was due to expire at the start of December 2024. The first ...
I signed for a new two year contract in late July early August for 114. Without 30 day legal notice they have started charging me 209. I spoke to loyalty and escalated it and they said they can’t do anything. I have looked on Reddit and this is happe...
I am trying to add channels but keep getting thrown out of "manage"It tells me there was a problem and to try again later. It has been 2 weeks...
I'm a new user with Telus home internet.Physical setup like this:I have an ASUS AX86U router (that I was using) and I connected it to the fiber modem at the basement using cat-6 LAN cable to WAN port of the router. I then run another cat-6 cable from...
