Internet & Home Phone
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Upgrading PureFibre during COVID-19: need for technician?

I am currently on Telus PureFibre 25/25, as I received it free for 12 months when I moved into my apartment. I wanted to upgrade to a higher speed, such as 75/75, but I am immunocompromised and cannot have a tech come into my apartment. Can the proce...

RachelLM by Neighbour
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  • 2 replies
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Resolved! T3200M SSID isolation - can't change setting

I have been tearing my hair out over this... does anyone have any suggestions? T3200M has port 1 bridging to my own router (connected to VPN), so have to use Actiontec gateway to access my home server. Cannot access it on WiFi. Troubleshooted to SSID...

mtn by Advisor
  • 11745 Views
  • 15 replies
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Sengled and Telus

Hey Guys,Just got a few Sengled Wifi Smart Lights, but cant seem to connect them to my router. I have a Telus T3200M. Keeps on saying my password is wrong. I tried with a neighbour, whos on Shaw and it works, but the connection is poor cause of the d...

jayech by Friendly Neighbour
  • 5464 Views
  • 9 replies
  • 0 kudos

Resolved! Internet 75 offer, up to 3 devices

So I am a little bit confused. I am thinking about the internet 75 plan but it says: "Use up to 3 devices at the same time", and that`s when I click on view details. On the offer itself it says:2-3 devicesstreaming or gaming So if I have a laptop and...

Resolved! Unauthorized add-on purchase and online removal not available

I noticed there has been a $15 dollars unlimited internet usage add-on added to my account since Jan 2020. I did not ask for this product, nor received notice for having this service started. This is very sneaky and I have never seen any provider for...

trioE by Neighbour
  • 3519 Views
  • 3 replies
  • 0 kudos
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