After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I'm from Ontario and I have wireless home phone service from Telus. I decided to go with the different provider and take my number with me. How do I port out my number from Telus if my ZTE device is not able to receive any port out confirmation messa...
Internet stopped working randomly. Charged $175 for someone to come have a look at it. You're telling me in addition to the monthly plan I'm on, it costs $175 to have someone fix the service that I'm paying for? That would be like your phone service ...
My partner and I just purchased a home in the Silverado area of Calgary. It is a townhome but not in the traditional sense, having individual backyards and detached garages behind each unit. The only thing that makes it a townhome is our unit and gar...
The app will not let me access my local network. It has a statement that says for IOS 14 and up you must go to settings and turn access on. It links to your settings. When I go to settings, network access is already selected on. I have tried access w...
I am requesting a reduction in my Mobility Plan, as I'm currently on a no-contract basis, and my promotions are set to expire at the end of December. Today, November 23, 2024, I called Telus, but instead of assisting me with my request, they tried to...
Is the admin password that is on the back of the B21A the one used to login into the router? And what would be the username? admin did not work....so I am wondering if I have the incorrect password.
Recently I have been having issues with DDNS forwarding on my network. I have the 1.5Gig fibre plan and have the technicolor NAH/modem. It is connected straight to my own router using the NAH in 10G bridge mode. I am getting a proper external ip on m...
So, I had an issue with my Telus fibre, where I only got about 15mbps D/L (I'm on gigabit) on my wired PC. I called tech support and they sorted it out. I guess it was not on my end. A day later, I noticed I couldn't connect to online game servers fo...
Hi folks, My house was hit with an extended power outage during the BC storms Tuesday night. when my power came back, the ONT battery back up started beeping and the alarm silence isn’t working. I’m assuming this means the actual battery has died. Ca...
