Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Voice Enhancer

I am looking for a device to enhance a person’s voice that is making a call on a landline phone. This would be for the person making the call as their voice is damaged and they talk very low.

DBCLLC by Neighbour
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  • 1 replies
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Resolved! Importing email from Telus.net account to Gmail

I'm trying to import emails and contacts from a Telus.net Google workspace account to a new personal Gmail account. I turn POP on with the Telus address and then go to the new Gmail account and try to import, but it doesn't work. The Gmail import win...

JulianL by Neighbour
  • 1689 Views
  • 1 replies
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Resolved! PureFiber 3Gb Technicolor NHT20 (admin access)

Hi Folks, New recipient of the TELUS PureFiber 3Gbps service. I was pretty excited to get this service installed and up and running. The technician finished yesterday and I was all giddy to get into the configuraiton sections of the NHT20 to apply my...

StokieDood by Friendly Neighbour
  • 1699 Views
  • 5 replies
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port forwarding

how do I enable advanced settings to get to port forwarding? whenever I try to find an answer online they all say to enable advanced settings but i only have system info, broadband, wireless, easymesh, and smart home. what do i do?

ry665 by Neighbour
  • 655 Views
  • 2 replies
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Asking for ID over the phone

Out of curiosity, what is the reason that when you phone in to set up a new account they ask for several pieces of ID including, in my case, drivers license and passport # to check your credit score, but when you open the account online you only need...

N81 by Neighbour
  • 1001 Views
  • 1 replies
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Resolved! Delete Offline Devices List on Boost?

This has been bugging me for awhile. Logging into Telus Boost, under "Connected Devices - Offline Devices", there is a list of 237 devices. I know what these devices are. Some of them are my laptop with an old device name, friends & family that have ...

Outage

I live in Kelowna (Upper Mission) and my home internet has been down since 11:36 am. Anyone else experiencing this? I’ve unplugged/restarted everything dozens of times and been waiting for a callback from Telus for hours.

Computer interconnectivity

All three computers on my wifi network connect to the Internet without problems, but most of the time they don't see each other on the network. I've had a systems expert dig through all the network settings, but nothing works for more than a few minu...

HVK by Neighbour
  • 481 Views
  • 1 replies
  • 0 kudos
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