After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hey folks, I recently got a 1.5GBPS upgrade to my home and the TELUS team took away the 3200M and replaced it with the cylinder white ones that everyone has now. The problem is that before, the 3200M gave me a lot of control over my network and the n...
Hello, We noticed that the utility box at 2560 Cedar Hill Road in Victoria, BC has quite a lot of graffiti. Is it possible to forward this to the maintenance team for removal / re-painting?
Currently I have telus 250 internet pure fiber, when using my desktop it seems fine but as soon as another device connects to the internet wifi so that there's 2 or 3 of us in the house using it the wifi will turn off automatically every few minutes ...
Hi folks,I'm in the Parksville area. I don't see that there are any service outages here. I have super slow internet the last 3 days (4.1 mbps down / 0.5 up). Modem restart & reset do not help. I've been on hold for over an hour trying to get support...
For the past 3 days I've been experiencing packet loss at the interface from TELUS in Seattle to Level3 - who do I report this to at TELUS? How? I'm connecting to some servers in NYC and I don't have another option.This is MTR running today at about ...
Hello, I have turned to here because attempting to get proper help from Telus Support/Customer Service serves no purpose. My family has been with Telus for years, somehow they are the best ones around. However with Fiber optic and updated wifi boxes,...
Hi, I have recently changed my cell phone plan and phone, going from Telus to Koodo because my contract was almost over (july 9th I think). The process was smooth and they told me in store that I had 1 month to return my phone at any telus location (...
It's so typical of Telus to say one thing and not follow through. To think I was going to give Telus another chance and they go and pull the same crap. They made me a great offer but I think this might be deceptive and might end up paying more.
How would one go about installing 5 separate individual phone lines in a house.
