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SMS and MMS scam messages from email addresses

jackrabbit000
Leader

Is it not possible for Telus to block scam/phishing SMS and MMS messages that come from email addresses?  On an Android phone there is now way to block them because it doesn't have a phone number associated with it.  

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

We understand how frustrating and concerning scam or phishing messages can be — especially when they come from email addresses, making them harder to block directly from your device. While we do have network-level filtering in place and work closely with industry partners to reduce unwanted messages, some spam messages can still get through, particularly those sent from email-to-text gateways. We recommend forwarding suspicious SMS or MMS messages to 7726 (SPAM). This helps us identify and block malicious senders more effectively. 


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