In April 27 2025,I purchased Prepaid $100 unlimited talk and text + 2GB data monthly for 1 year. Since May 27, 2025, I can't get internet, any mention of the promotion disappeared from my online Telus account, my balance shows as 0.00 and the system ...
The plan is advertized as 10gb for 25$. My mother have this plan but only get 5gb. I called yesterday on her behalf on my mother and it's was very frustrating. I felt that the CS was not interrested on helping my and wanted to upsell my mother. I jus...
Hi All.I have the "Nationwide" Talk and Text 25 add-on set up on my prepaid, but when calling domestic long distance, the call is charged to my account balance, and now, even though the plan is active, I get the voice message "Your balance is too low...
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
Hello, I am currently enrolled in the Mobility for Good for Seniors program and pay $25 per month for my phone. My wife is 65 now and I want to enroll in this program, but no matter how much I look it up on the site, I don't see anything like that. P...
I upgraded my phone in the store with the EPP program went great I signed everything then upon checking they had no phone for me. This was annoying but it happens they said it would be shipped to me, again no problem. In the mean time I was told to u...
Just received a call from a girl named Evan claiming to be with Telus promotions centre out of Ontario but the call came from 1-780-463-5453 and came up as “Edmonton AB” on my phone. She claimed to be offering me a new phone for $50 - 60gb of data am...
I received a call from someone at Koodo who is offering a promotional plan to switch from Telus to Koodo. When I agreed, they asked me for my email address and then asked me to forward an email they sent to sales@mobilitytelus.com.They mentioned ther...
It is unacceptable that Telus mobility users that have either family or business plans with multiple devices cannot set an outgoing Caller ID Name individually for each device on the plan. Currently, the only option Telus is offering is that only the...
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