cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to login to Telus connect app in iOS

Darhair
Neighbour

Hello I’m having issues logging into the Telus connect app I’m trying to set up a booster for my apartment but I need this app to do it and all it’s saying when I try to login in is “Unable to log into this app with you mytelus account settings”

the weird thing is I’m able to sign into the Mytelus app so I know there’s nothing wrong with my information.

3 REPLIES 3

Darhair
Neighbour

IMG_2437.jpeg

TELUS_Support
Official Support Team
Official Support Team

Hello Darhair, were you able to contact a support agent regarding this situation with the connect app? 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

ruthej
Neighbour

experiencing the same thing.