Downloading Previous Telus Bills

[MadCustomer3]

Why is it when I want to look at a Telus bill from the previous month, or maybe 3 months ago, it downloads ALL the bills from the past 18 months?

This is the stupidest thing I have ever seen on any Account I have that has monthly bills.  All the other companies I deal with show a list of available bills and then I choose the one I want, they don't download the past year and a half.

As noted earlier, this is SOOOO stupid!! Telus, you can do better!!!!

[FuzzyLogic]

When I go to past bills under my Telus home account there is the option to download individual bills or all bills for a particular year. Both work as expected for me.

[TELUS_Support]

Hello! As stated, you should be able to see individual bills along with a more comprehensive history. Is that option still not showing for you?

[MadCustomer3]

I figured it out, not as straight forward as it should be. The first option should be downloading individually, shouldn't have to look for that option. I manage 2 businesses and two households, out of the websites and monthly payments I deal with, being monthly electrical, gas, phone bills etc., Telus has been the most difficult to manage.

Thank you for letting me know the option does exist, I just have to look for it more closely.

Sent from Outlook

[TELUS_Support]

Thank you for the update. Very much appreciate your patience!