My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Getting tv programs

Having problems with getting stations ordered called telus and they canceled programs and left me with a bill over 400 dollarsWanting to get the programs I ordered from them seems to be a problem was put on hold for over an hour and then hung up on m...

Sandybe by Neighbour
  • 498 Views
  • 1 replies
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Sent to collections on an inactive / closed account ???

I don't even know where to start. I've been sent to collections for an account that was never activated. The tech was scheduled to install internet services but I had canceled beforehand due to a change of location. I spoke to an agent who was unders...

AG22 by Neighbour
  • 1119 Views
  • 2 replies
  • 1 kudos

Changing ownership not working

Hi! I have a Telus Fibre connection I'd like to transfer to my wife for ownership. I filled out the form, got a text, support reached out to my wife telling her she'd get a text, but that never happened. I called support again, and they kept redirect...

Fons by Neighbour
  • 614 Views
  • 1 replies
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Is this a scam

I was talking to a SCE Telus. The number is 1 800 521-2202. She quoted me a very good price for a phone line. I just want to know if this number is a scam. Called Telus and they could tell me. They were telling me it could be a third party working fo...

Peggy04 by Neighbour
  • 634 Views
  • 1 replies
  • 0 kudos