I had telus installed feb 09th I'm a new customer and keep getting the runaround from this company I'm frustrated and ready to cancel my new service.. your apps haven't connected with the wifi 6 modem and also the my telus app hasn't connected to my ...
This is my call log with work. They phone me each morning to assign me for the day. However, I haven't received any calls from them since February. They said they've tried phoning me multiple times and I do not pick up but this is the latest from my...
Telus forgot to add my easy payment to my account years ago, no notice no phone call no nothing. All I got was a letter from COLLECTIONS for $2200 I have repeatedly called Telus to figure out what is going on and they can’t tell me anything other tha...
I have just received a second e-mail from the Telekom Law Professional Corporation regarding an issue I had with Telus starting on May 3rd last year. At that time, I had switched over to Rogers. Rogers had informed Telus that I had switched providers...
Dear Telus Customer Service, I’m writing to address some ongoing issues with my account that need immediate attention. I paid the outstanding bill in full yesterday, yet I’m still seeing it combined with the new bill, along with an additional fee. Th...
@BMOC "Hi, I had 459.22 Telus Rewards points as of December 2023, and last week I was shocked to find out that the points have suddenly expired. If I had known about this, I would have cashed in the expiring points for rewards. I only found out about...
What happened to my years of rewards?
Has anyone tied contacting any of the Consumer Protection programs or Media about Telus’ theft of our rewards points? As I started to hear about this from others I checked my two accounts in February to find 580 points missing. After numerous calls a...
When coming to store, one TELUS guy says me I will be pay for internet only 70 dollars, but when I received first bill I must pay 145 dollars . Why so expensive? Second bill must be low?
Telus Fraud & GougingBEWARE! This is the second time that I have been unwittingly and underhandedly registered for an unsolicited Telus Service Agreemen (2-year contract), without my knowledge, request or consent. I was randomly informed of this impo...
