My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

Spam Calls

We are plagued daily with two or three obvious spam calls, ofren at awkward times. We have learned that if there is a two to three second pause after we day hello, it is a spam caller registering at the other end of the line and we hang up. A neighbo...

IanC by Neighbour
  • 2400 Views
  • 1 replies
  • 0 kudos

MPS Download speeds

After upgrading our system to 70MPS ten months ago, and then finding out six months later that we could never get 70MPS we settled in to 50MPS. But our range was anywhere from 15MPS to 42MPS and only this last month has our system consistently receiv...

IanC by Neighbour
  • 2799 Views
  • 2 replies
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Resolved! Contract Renewal

Hi!My two - year contract is up in February, but I haven't received a renewal notice. Do I need to do that or does the it just auto renew at higher rates now?Thanks in advance.

Plans

There is only one plan for home internet?

Swr by Neighbour
  • 1835 Views
  • 1 replies
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Resolved! CALL CONTROL

Just added TELUS Call Control to my home phone. The instructions mention an accepted call list. However I can not find a link to access this list to ad numbers. Anyone ??????

BarryN11 by Friendly Neighbour
  • 23438 Views
  • 13 replies
  • 1 kudos

How to get the Free TV?

I have already hooked up the PikTV and Internet plan for two years but have not heard how or when the free 55" HD TV arrives?

Total frustration

On December 1 2020 I contacted Telus regarding a $35 charge that appeared on my Home Services account. After waiting on hold for 1/2 hour I was passed along to several different people and one or two went in to fiddle with my account ( reverse charge...