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Forum discussion about TELUS Home Services plans and accounts.
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No more paper billing? BAD IDEA!!

I'm so frustrated that Telus is discontinuing paper billing for customers with Telus internet service. There have been a few times we were without a functioning computer, as we are right now, and numerous times when we were having problems with the i...

TheDuke by • Neighbour
  • 3797 Views
  • 2 replies
  • 1 kudos

Logging into webmail causes "page does not exist" error

tried logging into my telus webmail today but doing so causes a "this page does not exist" error page to show up. have tried on multiple devices. it was fine yesterday. other family members with webmail accounts are unaffected, but once i attempt to ...

Rapono by • Helpful Neighbour
  • 2590 Views
  • 1 replies
  • 0 kudos

Customers with dementia or alzheimers

Why doesnt telus offer plans for old citizens that might have problems managing their finances. Racking debt and interest on late payments should not be the modus of operation for a telecom company. There should be guards in place to ensure that some...

SherifH by • Neighbour
  • 4197 Views
  • 3 replies
  • 1 kudos

Resolved! Optic TV

How do I cancel my Optic TV account?

Verny by • Neighbour
  • 3475 Views
  • 2 replies
  • 0 kudos

Pay bill

How do l pay my bill on line

dezordo by • Neighbour
  • 4916 Views
  • 4 replies
  • 0 kudos

Set up service prior to moving

How can I get service set up at my home before arriving from the US as a permanent resident? I don’t yet have Canadian ID credentials to sign up.

Amazon gift card rewards are back!

Just an FYI for those who don't subscribe to the TELUS emails. I just redeemed for a $50 Amazon gift card. Smaller denominations are also available. There is a restriction of 1 gift card every 30 days so I have a reminder set to do redeem again in 30...

xray by • Hero
  • 11188 Views
  • 8 replies
  • 2 kudos

Registering for MY TELUS

How am I supposed to register for MY TELUS online, when entering my info I get timed out, over and over again. When calling the support line, dealing with the your droid - I only wanting to talk with a human, finally got connected to a line that just...

Mcdee by • Neighbour
  • 1944 Views
  • 0 replies
  • 0 kudos
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