Ken and Ali came by and spent two hours signing me up and scheduling stuff, now I’ve run into multiple issues and they refuse to answer the phone at all (Ali the manager), and Ken responds to texts only and can’t help me with anything.
I forward phone calls from my Telus line to my work phone, and I’m getting charged 50 cents per minute. They said it shouldn’t be happening but I have to call in and solve it myself.
The contractor who installed the security stuff didn’t have an item, and they won’t help me reschedule.
These guys promised they’re one phone call away to help set up everything, but of course they close the sale then ghost me.
"I forward phone calls from my Telus line to my work phone, and I’m getting charged 50 cents per minute. They said it shouldn’t be happening but I have to call in and solve it myself."
Call forwarding moves you from your included minutes to pay per use. AFAIK, all plans do this, and their comment to the contrary is incorrect.
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