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Why is there no place on the site to order replacement sensors?

NigeltheGreat
Neighbour

Been all over the site looking to order a replacement CO2 sensor but all that I can see are options for internet and mobility. Tried calling this morning but was on hold for a long time and I do have other things to do.

5 REPLIES 5

A-B
Community Manager
Community Manager

You can call our SmartHome Security team directly at 1-855-255-8828 and they'll be able to assist!

I need to buy one also. Cannot find one online . What other CO detectors are compatible with telus alarm system? 

Way cheaper to buy a CO detector from Costco or Home Depot.  These last for 10 years not 5 like the one that Telus sells.  You don’t need these added to your security system either.  

I think only the ones sold by TELUS will work on the TELUS SmartHome security system. The link that Rocky3 sent will take you to the site for the Carbon monoxide detector.