Can't access all my subscribed Optik TV channels when away from my home.
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03-18-2021 02:31 PM
I have a Telus home account and receive home phone, Internet and TV services including Optik TV on that account. I also have a separate Telus Smart Hub that I use for wifi and to access Optik TV at the lake. At the lake I am unable to watch some channels such as MSNBC and TCM because their access is apparently restricted to my home account only. Is there some way that I can change my settings or pay an additional fee in order to access those blocked channels?
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03-18-2021 02:40 PM
It's annoying but some broadcasters are not allowing subscribers to access those channels when away from home. At present there isn't a way around it.
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03-18-2021 05:18 PM
The only way to do it is to access your home network over a VPN. You would need to know how to set one up.
