Common error on certain channels…
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07-06-2023 02:26 PM
This has happened a few times on different channels. Not sure if its a bug or these channels actually had issues… see below
“We’ve encountered an issue. If the problem appears on all channels please reboot your telus box or mobile device & try again.
ERR_PLAYER_P212
“We’ve encountered an issue. If the problem appears on all channels please reboot your telus box or mobile device & try again.
ERR_PLAYER_P212
3 REPLIES 3
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07-06-2023 02:38 PM
Hello, have you ensured all of your HDMI cables are secure on both ends and tried rebooting your PVR?
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07-06-2023 04:19 PM
Yes I have
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07-06-2023 04:21 PM
Gotcha. Your best bet then would be to reach out to our Tech Support team at 1-888-811-2323 so they can investigate further!
