Manage My Optik Account

[Skipperr]

Went onto Optik TV page and clicked on Manage My Account and it comes up blank so I cannot observe my Optik Account and/or make changes to my Theme paks. So does anyone know if Telus is having a blank moment in their Web Design Department ?  Also Chat is not available !

[xray]

It's working for me on Chrome. It took a while to load however.

[Zman2k2]

I phoned about this a few days ago. Was told they’re updating the “backend” to improve customer quality. Should be up before the end of the month.

[shepherd70]

I having been trying to solve the same problem since my install in mid-December.  I have talked to 4-5 service reps/tech support folks and escalated the issue but still no solution.  There's been a dissapointing lack of follow-up on Telus's part.