TV (No Signal) 8:30pm Sunday Night - NO ASSISTANCE

[dusicam]

Hi - Could someone please explain to me why there is no one to help with Technical Issues on Sunday Night at 8:30pm? 

I was left with not TV Reception - 7 Phone attempts later - I unplugged and tried several times to reset the Box and Modem - called every Telus Customer Service Number under the sun - No Human to be found !

Your "AI" system is beyond frustrating - I asked, very clearly, several times, for "Technical Support" - each time your "AI" connected me to me to Account Closures ?

What is going on at Telus????

[TELUS_Support]

Our Tech Support team is available from 8am to 9pm local time seven days a week. You can always send us a private message here as well. Are you still experiencing issues with your TV service?