When I use telus tv mobile app how do I lower video quality?
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January
When I cast TV using the app I get buffering pauses all the time. If I go to a station's website and lower video quality to 480p everything works fine
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January
There may be an underlying issue with your internet connection, as you shouldn't need to lower your video quality to 480p. Are you experiencing this issue with buffering only, or even when viewing channels in general?
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
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January
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January
Retired telus internet and tv tech. Your issue is out of scope for ts. However tech support can check some other things. If on copper service they can check the line, check dsl, check for restrains, check if perhaps on wrong internet plan, use an app to see what your physical set up is
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January
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February
You could definitely give that a try, though no guarantees that it'd stop the buffering from happening.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.

