Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
FINALLY telus contractor put in FIBRE....painful to watch!Telus tech put in the latest ONT and it came with the BOOST WIFI6 ...tossed to the side since it has limited function and IS NOT NEEDED for Telus Android TV box. ASUS router Multicasts faster....
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I find it pretty sad that all these fancy offers for free stuff are only available if you havn't had those services for 6 months. I've been a loyal customer for 14+ years and they can't even give a girl a TV! I guess I don't need Optik tv. I'll stick...
Hi @Optik-Kate So I have noticed some previously set series recordings are disappearing from my 'Recording Schedule'.I had several 'series recordings' set which were recording previously aired programs on several different channels. They were working...
After the latest update (may 31 2023) I no longer have my channels on the home screen. I have to go to Live TV and scroll through everything. What is with this app anyway? Audio goes out of sync, channels dissappear and don't reappear until you reboo...
Having just installed a Telus TV box, I'm startled at how bad the user interface is. Some of these concerns have been raised by others already, but here's my list of issues:- I can't change the startup screen to take me directly to live TV; I'm faced...
Hi there, episode 3 of season 8 of All Stars Drag Race is missing. It is only episodes 1-2 and 4 currently available. Any help is much appreciated.
Switched recently but passed 30days so I am commited at this point. Will be saving considerable money compared to Shaw. My concerns echo a lot of the folks here, but am starting to get used to it.Noticed that we can now go back in the guide a watch a...
Why doesn't the guide show if a program is new or repeat on the listings? Even selecting (clicking the ok button) on the show in the guide and then selecting the + it only shows original air date... Sports often show multiple recordings of the same e...
The big problem I've run into already on the 1st day of use is the new PVR system is a massive downgrade from the old box.Basically what I've noticed is that the new PVR UI puts every show/series/program under 1 header.. and because of that and bad U...
