Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi. I’m using Telus for my internet, TV and home phone now. My internet service is “TELUS Internet 150” and my Optik TV service is “Essentials”. The technicians came to my home last Thursday (Mar. 2nd, 2023) and installed the latest equipment for the...
Can't login on AppleTV but can use the TelusTV app on an iPad. For a while (a couple of months?) I could delete the app on the TV, reload it and then it would work for that time but I had to redo it every time. For the last week, this doesn't work. I...
Tried deleting app to fix missing channels, reinstalled now can’t login at all.
With the introduction of the new Telus TV cable box, will this box have the ability to be controlled via IP?
I was able to cast from iPhone to tv for about five minutes. Now I can’t log in - every time I log in it keeps asking me to log in again… what is with this app??
The app keeps asking me to subscribe to HBO even though I already subscribe through Telus, same with Crave. iPad, IPhone Apple TV
I can't log in to Telus TV+ on either my iphone 14 or my ipad for the past 2 days. I have tried everything suggested and still no luck. keeps telling me to log in then I log in and again tells me I am not logged in. Groundhog day. Who do I call?
My wireless optik box has suddenly lost its wifi connection. I just keep getting the one me then two gear display. Other devices (ps3) have no issue with connection so it’s not the wifi range. Will hitting the pairing button fix it? Will that disrupt...
Just got a new Samsung TV. The TV's remote has 'voice activation'. I'd like to be able to use this feature when using the Optic TV channels. Is this possible? If not - how to 'talk to the TV'? We had Shaw until recently and that feature is one we rea...
I downloaded the new telus tv+ and it doesn’t work. I gave deleted, rebooted, and downloaded again but still doesn’t work keep getting errors
