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Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 291 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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Resolved! Sports channels?

Hi, I have basic Piktv with the extra 5 channels. I see there are three sports paks but am unsure what channels are included. There is the "Sports Pack" for $16, which of the sports channels are included in that one? Then there are the individual spo...

Sask3m by Neighbour
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  • 3 replies
  • 0 kudos

Resolved! Pik TV Live TV channels

Why does this forum keep switching from English to French? I have just received my Telus TV Digital Box to replace my old Media Box. I have completed the installation using ethernet cable. I have no Live TV channels. Other services like Netflix and O...

mgb1aaa by Neighbour
  • 6028 Views
  • 6 replies
  • 0 kudos

Missing episodes

Friends episodes 23 and 24 of season 9 are on Crave online, but not on my TV Crave on demand.

Recordings disappeared after reboot

My PVR wasnt working (it indicated it was still taping shows from last night and wouldn't record any current shows), so I reboot the main pvr box. That said once it rebooted all my recordings disappeared, however it is recording my currently schedule...

CC-123 by Neighbour
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  • 2 replies
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Resolved! Pik tv on tv app

So I haven't been able to sign in to my pik tv on my tv itself for about a month now. It won't let me log in and put my information in at all... why

Emm by Neighbour
  • 4453 Views
  • 5 replies
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Resolved! Programming slimline 2 to amazon fire TV

hello everyoneHaving trouble programming the Slimline 2 to the new Amazon Fire TV, no codes found in the manual or in google search. And the search function will find one that can turn the TV off (but not back on) can change input, but no other funct...

ribbertw by Organizer
  • 14382 Views
  • 11 replies
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Telus Rewards

I was wondering if anyone else has been keeping an eye on the ps5 contest, through the Telus Rewards page?The contest had ended Jan 31/22, but stayed on the "Current Contests" section for at least 6 weeks. Now the contest has disappeared, with no "wi...

Resolved! Pik tv

I can’t seem to find Pik tv on any options from my tv or consoles is this normal ? Or do I need to get something else.

halliot by Neighbour
  • 3063 Views
  • 2 replies
  • 0 kudos

Optic TV Box has Client error after update

All my Optic TV Boxes are showing "client error" after they did an update from Telus. Nothing is working! Spent two hours on the phone with a tech rebooting everything multiple times. to no effect Now they are saying it will take a week for a tech to...

Optik on LinkSys Ax4200 Stopped working.

Hi,I have been running my optik box off my Linksys router for months with no problems and suddenly it no longer works.Currently I am on adsl with the T3200 connected to my linksys mesh router (MX4200) . The optik box has been hard wired to my main no...

Brad4 by Neighbour
  • 3223 Views
  • 3 replies
  • 0 kudos
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