Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I have been receiving "Playback error 444216""ERROR_CODE_DRMAGENT_MEDIA_NOT_YET_ACTIVE"I'm using a Samsung phone, Optik was working fine up to about Sept1, 2021.Any help would be greatly appreciated.
Hey, do I start here to ask about support for the Optik TV Android app?Yesterday I loaded up the Optik TV app on my Microsoft Surface Duo phone. Got the Canucks game going for a bit. A short while later the screen went dark and now I'm not getting an...
After watching piktv on a browser (I'm using a Chromium Edge), it works for a while, but after about 30-45 minutes - it gives an error: I have to reload the page to get it working again. Anyone else getting this error after a while on the browser?
Hi folks,I happened to use my AppleTV today and noticed the OptikTV app was updated and now seems to be able to act like PikTV with the ability to watch live TV, but also the ability, seemingly, to watch recordings from my PVR. Is this new functional...
Any successes physically taking your Optic TV box to the US and plugging it in to a VPN network connected to Canada.We spend most of the winter in the US and would really like to watch our Optic TV
I am able to log in perfectly fine on my phone but when logging in on the Chromecast with exact same credentials I always get the error. Please help!
Hi, I'm looking to add a user login to allow my roommate to be able to sign into PikTV without being able to sign into my entire Telus / billing account. Is this possible? Thanks!
Are you offering preseason games on center ice this year?And is it in free view untill the season starts or do you have to subscribe?
I ordered Centre Ice through TELUS and was just curious why there are no Pre Season games on. My friends with SHAW but TELUS does not. WHY???????
Hi, I'm trying to access Pik TV on a browser via http://www.telus.com/watchpik. I'm using Edge, chromium version. But I'm getting an error. Please see attached below. Any ideas?
