Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
There's three Optik boxes in the house, a PVR and two "remotes". The PVR is connected via Ethernet, the other two boxes are connected wirelessly. For about a year, everything has been working perfectly. But starting about three weeks ago, the recordi...
I'm only watching two of my 6-packs. How can I save money?
I just purchased a VIP5602W wireless 4k box used. It setup just fine, but will not show all the channels I'm subscribed to. Any thoughts? Thx.
The new episode for Rick and Morty (season 5 episode is missing from the on demand. All other episodes came out right after the episode aired, but this one hasn't been added in almost a week.
Hey all, question regarding one of the Premium Theme Packs. When reviewing the Premium theme packs HERE , I only see a premium sports pack of "Sportsnet World Pack". However, when scrolling to the bottom of the page and reviewing the Channel Selectio...
Recordings are on the PVR boxes but show as unavailable on the satellite TV boxes. Rebooted all components but no change and the Link LED is illuminated.
I just recently moved and had my telus boxes set up by a technician, my recordings that were on the PVR from my previous home will not play, the timer moves but the screen is black.When I unplugged and reset my PVR box it came up with a message that ...
Hi, I just recently purchased a LG Nano (65Nano85) and I had some questions regarding the Pik/Optik TV apps that I was hoping someone could answer. This TV comes with apple TV built in but I don't see anyway to actually add apps to it. I'm assuming t...
hi,The tv stopped showing suddenly (repeatedly) and saying that "Television signal has been lost". It would restore services in a few minutes.The cable is firmly plugged and it's not related to the internet connection. The problem started since last ...
There used to be a children's restrictions page in the admin section for my router. I want to turn off internet to devices after a certain hour. The settings were available about a year ago but I can't find them anymore.Thanks
