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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 291 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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data usage

My data usage has taken a huge leap. Even on days when we are gone all day. We don't use netflix, (roku about 3 hours per week) so wonderfing if "stingray" music uses data??

gardener by Neighbour
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  • 2 replies
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Resolved! 3 out of 4 PVRs not working after bridging modem

We added the Nighthawk to our network (plugged into port 1 of the modem) and we bridged our Telus Modem. Everything seems to be working except the PVR option on our Optik TV. We have 4 boxes: the main box is still showing the list of recorded items, ...

hdhanley by Neighbour
  • 4272 Views
  • 4 replies
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Resolved! Registration for Optik TV App Through Box

Hi everyone, I am not able to confirm my Optik TV account. To make a long story short, my landlord pays the bill for the Optik box. However, the box has an option where you can enter an email address and have access to that box to use the Optik app. ...

nieder by Friendly Neighbour
  • 6547 Views
  • 4 replies
  • 0 kudos

2nd TV, wireless, bad connection/signal = Freezing

Our 2nd main TV is on a wireless PVR and the signal seems really bad. The TV shows, live or recorded on the PVR constantly freezes making watching anything pretty frustrating and unwatchable. The downstairs TV is not that far away from the main Route...

BigBadger by Friendly Neighbour
  • 3238 Views
  • 2 replies
  • 0 kudos

Optic wifi

How do you change wi-fi networks on telus optik 4k box

SheldonM by Neighbour
  • 1163 Views
  • 0 replies
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Pairing remote with sound bar

I need the code for Samsung Soundbar so I can pair it with telus remote. Also, the steps to pair would be great.

tstack by Neighbour
  • 3803 Views
  • 1 replies
  • 0 kudos

NHL Center Ice

When I go into my guide, the NHL Center Ice channels are missing. In the settings I selected "check all", go back to the guide. Still not there. I can't even enter the channel manually

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