Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
This final episode is supposed to be available 1-day after its release Dec 15.Its Dec 16 and we cannot see it???
Why is volume so low know way to fix ? The picture quality is horrible and the settings menu is joke !!
Hello, I subscribed to Optik TV about 2 weeks ago, I took the Essentials, no frills. Now, I would like to customize my channel selection (I get 5 picks), but I can't seem to do it online. When I select my Optik TV service from MyTelus, I simply get a...
@Anonymous, any form of resolution to try? Is this clerical error or due to subscription/ canada access issues ?
I just purchased a new phone and it came with a free 3 month subscription for AppleTV+. I signed up through Settings/Services included with purchases, but do not know how to connect this to my Optic TV account.
How long should I have to wait for our new PVR to be delivered? It’s been seven days…was told 5-6 days.
Hello, all. I choose to use my own router, so my setup is Telus NAH—>own router—>Telus Optik PVR. I have port 1 of the NAS bridged, to which the router is connected. This setup has always been working fine for me until recently, when we switched to a...
Hi I have been unable to activate my subscriptions for over 2 weeks since I have started paying. I was only able to activate my Netflix account. When recieving the other emails I am sent to a page that says “it looks like some parts of this page coul...
Wanted to watch past episodes of Food Network and HGTV shows, and most of them are missing from "on demand". What happened to all of them? HGTV shows only 3 shows, and Food Network shows only 1 show!
I'm new Telus customer coming from Shaw. I've always been able to create multiple users for accessing their version of TV+ for either computer or mobile use. This option is very convenient. Is that something that I can do on Telus as well? I did see ...
