Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Missing a lot of episodes of alone 10 on demand. Help
Bedroom Optik TV stopped working, only displays "No Signal", living room TV ok, tried changing source, re-seating HDMI cable, resetting router and modem, numerous re-power attempts, it will briefly say Telus on screen, but then goes back to "No Signa...
Up until the last 2 months i was ok with telus.now i suffer through10commercials at a time in the past few months it used to be 4-6 and my VOD credit was removed before it was expired and this is not the first time .my contract with telus did not inc...
My call display on my tv has suddenly stopped working. I made sure it’s turned on but no calls are showing up.
How does telus send out the tv boxes? I’m hoping not Canada post. I’m still on Shaw tech is coming tomorrow. So now I will be paying for both until these boxes come.
Wednesday last week, all I was good, Turned the TV off, but on Thursday when I turned the TV on for the evening news, I was greeted with a message that says CTV Edmonton HD You are not currently subscribed to this channel. Subscribe now from your TV ...
My wireless box keeps freezing, yet if I change the channel and change it back again the message goes away immediately and the program resumes. It also clears itself if I wait 30 seconds. Only happens with live tv. See the two videos linked below. Th...
I used to be able to login and access the Optik TV app in the past without any issues. I tried to login to Telus TV+ recently for the first time, and i am unable to login from any platform. have tried iOS, Android and telustvplus.com.The message that...
So I missed a recording of the news last night, not a big concern but using this as an example I checked my Global 104 11pm series scheduled and find Dec 2 & 3rd only set to record. Global news is 11PM eevry day.I proceed tonight on 22nd and every ni...
I figured I'd ask here first because a) I'm not in a position to contact support right at this moment and b) I might be moving to fast on it. Right now though this sounds like it's a call to support. I took advantage of the $55 black Friday 2 theme p...
